Return & Refund Policy

1. Overview

At Studiora, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer free returns and refunds within 30 days of delivery.

Our goal is to make the return process simple, transparent, and hassle-free.

2. Return Eligibility

To qualify for a return:

• Items must be returned within 30 days of delivery.
• Products should be unused or gently used.
• Items must include original packaging whenever possible.
• Proof of purchase is required.

3. Non-Returnable Items

Certain products may not be eligible for return, including:

• Personalized products
• Gift cards
• Items damaged by misuse
• Products returned outside the return period

4. Free Returns

Studiora provides free return shipping for eligible orders.

Once your request is approved, our support team will provide return instructions.

5. Refund Process

After receiving and inspecting your return, refunds are processed to the original payment method.

Most refunds appear within 5–10 business days depending on your payment provider.

6. Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us immediately with photos of the issue.

We'll gladly provide a replacement or full refund at no additional cost.

7. Exchanges

We currently offer replacements for defective or incorrect items. If you would like a different product, we recommend placing a new order after your refund has been processed.

8. Contact

Email: support@Studiora.store